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Want to learn in a team oriented environment?
Start a career at National Gas & Electric.

Want to learn in a team oriented environment?
Start a career at National Gas & Electric.

Careers

National Gas & Electric understands to stay on top we must have a team of talented people. Our team members earn competitive compensation, top notch benefits, and experience an enjoyable work environment.

Review the career opportunities available at National Gas & Electric below. If you think you´ve got the skills and talent we need, contact us to take the next step.

If you are interested in a position at National Gas & Electric email your resume to jobs@National Gas & Electric.com.
Make sure to include de title of the position you are appying for.

The best way to find out about career opportunities with National Gas & Electric is to follow us on...

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Job positions are often posted in advance on our social media sites before we post them to the job search sites. To get advance notice "like" our facebook page or "follow" us on Twitter or Google+

Available Positions

Sales - Retention Representative

Location:
Houston, Texas (Westchase Area)

Overview:
The representative will be responsible for reducing customer churn using retention techniques. This person will handle inbound cancellation requests for residential and commercial accounts, accurately track and process all saves and cancellations in the retention database, and assist with handling customers in several deregulated markets across the country. Oasis Energy is committed to providing outstanding customer service and candidate must personify this attitude.

Essential Duties and Responsibilities:
-Handle inbound and outbound cancellation requests from residential and commercial customers
-Reduce churn through the use of effective saves/sales techniques
-Accurately track saves and cancellations in the retention database
-Actively maintain high customer contact through diligent outbound calling
-Overcome customer objections with clear presentations and effective negotiations skills
-Field incoming customer service calls, assuming responsability to resolve customer issues in an accurate and timely manner
-Research account status and identify account issues
-Ability to readily adapt to industry and department changes quickly and with ease

Minimum Requirements:
-1+year(s) of call center retention experience
-Inbound and outbound call center sales experience required
-Bilingual(English/Spanish) preferred
-Some college coursework preferred
-Strong sales drive and detail oriented

Abilities Required:
-Ability to meet highest attendance requirements
-Ability to handle multiple tasks concurrently
-Ability to sit for extended perids of time without much movement.

The above job description does not denote guarantee of employment.

Customer Support - Call Center Agent

Location:
Houston, Texas (Westchase Area)

Overview:
The representative will be responsible for reducing customer churn using retention techniques. This person will handle inbound cancellation requests for residential and commercial accounts, accurately track and process all saves and cancellations in the retention database, and assist with handling customers in several deregulated markets across the country. Oasis Energy is committed to providing outstanding customer service and candidate must personify this attitude.

Essential Duties and Responsibilities:
-Handle inbound and outbound cancellation requests from residential and commercial customers
-Reduce churn through the use of effective saves/sales techniques
-Accurately track saves and cancellations in the retention database
-Actively maintain high customer contact through diligent outbound calling
-Overcome customer objections with clear presentations and effective negotiations skills
-Field incoming customer service calls, assuming responsability to resolve customer issues in an accurate and timely manner
-Research account status and identify account issues
-Ability to readily adapt to industry and department changes quickly and with ease

Minimum Requirements:
-1+year(s) of call center retention experience
-Inbound and outbound call center sales experience required
-Bilingual(English/Spanish) preferred
-Some college coursework preferred
-Strong sales drive and detail oriented

Abilities Required:
-Ability to meet highest attendance requirements
-Ability to handle multiple tasks concurrently
-Ability to sit for extended perids of time without much movement.

The above job description does not denote guarantee of employment.
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